GENIUS Banking Employees At It Again



Bank Mistakenly Sells Couple's Home

Despite being up to date on their mortgage payments, a Phoenix couple mistakenly had their home placed in foreclosure and sold.

Jeff and Yanthy Zerner were approved for a mortgage modification with Chase just days before they received a notice giving them five days to vacate the property, a KPHO-TV, Phoenix story said. When Jeff Zerner contacted the number on the notice, he was told the house had been in foreclosure, and it had been bought.

Chase admitted the error and apologized to the couple, the story said. They are also meeting with the couple to work out a solution.
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